When feedback doesn't stick

- What do you do if you are not in a position of leadership … and you have a colleague or a team member … that won't listen to your feedback? … After you've confronted the person … about performance frustrations and unmet expectations, … it can feel as if you are trapped. … But you still have the ability to influence some change … in your team. … The reality is it's critical that you learn … to give feedback and influence performance, … even whenever you're not in a position of leadership. … You can influence performance for the better … in a few different ways. … Above all else, you need to build a relationship. … Seek understanding when speaking to the person … about unmet performance expectations. … Offer conversation rather than complacency. … What I mean is rather than a simple solution, … seek to build a further conversation. … Perhaps through relationship building, … you can find common ground to build upon performance. … Don't underestimate your power … to lead performance through influence. …