What do you do if a person is exemplifying poor performance and they are a colleague of yours? Without authority, how do you confront unmet performance expectations? Learn a few tools that can help alleviate frustrations and tensions in regard to unmet performance expectations.
- What do you do if you are not in a position of leadership … and you have a colleague or a team member … that won't listen to your feedback? … After you've confronted the person … about performance frustrations and unmet expectations, … it can feel as if you are trapped. … But you still have the ability to influence some change … in your team. … The reality is it's critical that you learn … to give feedback and influence performance, … even whenever you're not in a position of leadership. … You can influence performance for the better … in a few different ways. … Above all else, you need to build a relationship. … Seek understanding when speaking to the person … about unmet performance expectations. … Offer conversation rather than complacency. … What I mean is rather than a simple solution, … seek to build a further conversation. … Perhaps through relationship building, … you can find common ground to build upon performance. … Don't underestimate your power … to lead performance through influence. …
This course was created by Madecraft. We are pleased to host this training in our library.
Skill Level Beginner
A Toolkit for Giving and Receiving Better Feedbackwith Big Think28m 43s Intermediate
Everything is feedback1m 24s
1. Giving Feedback
2. Receiving Feedback
3. Confronting Undesired Behavior
4. Feedback Expectations
5. Informal Feedback
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