Unlimited quality comes with an unlimited cost. In this video, learn how to balance your efforts for maximum revenue generation.
the cost of quality, … and particularly, could we save money … by adjusting the level of quality that we provide? … So this could be the quality of products that we're making … or the quality of service that we're providing to a customer … if we're providing a service. … So let's just explore the relationship … between quality and cost. … absolutely nothing wrong with anything that we do. … What shape will the graph be? … So just for a moment, just think to yourself … about what shape you think that graph will be. … Now I ask people this on training courses all the time … and they never get it right. … And that's amazing because you would think … that you would know what the relationship is … between the cost of providing a service … and the quality of it. … You'd think people would know that, … but amazingly, they don't. … So, I will now reveal that there are two components … to the cost of quality. … So the first one is what's called the prevention cost … and the graph for the prevention cost is this shape. …
- Different cost areas affecting your business
- Comparing cost vs. income
- Enhancing your work environment
- Focusing on the most important management tasks
- Getting better deals on raw materials and labor
- Recognizing your optimum quality level
- The hidden costs of subcontracting
- Where to avoid cutting costs
- Top ten cost-cutting actions to take
Skill Level Beginner
What to expect1m 3s
1. What to Reduce
2. Reducing Labor Costs
3. Costs Other Than People
4. Top 10 Tips
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