In this video, learn how to apply the second question.
- You know on the question of risks versus rewards, I'm one of the biggest fans of technology. Every new product that comes out I want to have it. Take the Internet of Things, I disabled my Samsung TV's camera, because I didn't want my TV watching me. I mean there are all sorts of IoT devices being available for the home that I will not buy, despite the fact that I'm a big fan of the latest technologies, because I don't think that the risks of those technologies are worth the rewards. The fact is that our devices are now spying on us.
The companies building these devices do not have the incentive to make them secure, to protect us the way they should, so I'm paranoid about it. On the other hand, on this device over here, I share everything. Google reads my emails before I do. Apple knows everyone who I talk to. Apple knows where I go, what I do. I have no idea when this camera is being turned on. There are risks with this device. This is the greatest spying device ever made. Big Brother couldn't have dreamed of a surveillance device better than this. But I take it to the bathroom with me, despite the fact that I worry about my camera being turned on.
That fact is that to me the rewards of using this outweigh the risks of this spying on me, that I need to use email, I want Siri to be guiding me, I want my smartphone to give me directions, so I take that risk. When it comes to home-based devices, I don't want that risk. I don't need my toaster telling me when my bread is done. I don't need my refrigerator telling me when to order food. Because these devices will be used to spy on me and they can be hacked into. So this is the type of dilemma we're going to face with technologies.
Do we want that risk? I'd rather test a Model S. I know the car is spying on me. I know it's uploading data about where I've been. I actually consented to it when I got the car to let Elon Musk know how I'm driving because I want the self-driving assistant to get better. I know that I'm training my car and how to drive. I use the self-driving features of my car even though there are risks with them. When I was coming down here this morning I was on Route 101 in the San Francisco area and I let my car get into autopilot so that I could quietly check email.
I hope the cops don't watch this, but the fact is that it was a clear road and I felt comfortable enough with autopilot to let it do its thing. So I believe that the rewards outweigh the risks. But these are the type of choices we must face every time now with these technologies. We have to evaluate them. If we're building them, we have to be aware of the damage they can do. If you're building IoT device, you'd better be aware of the security of that device because it will be hacked. It could compromise the safety of the consumers you're building it for.
My advice is if you are aware of the security risk of your device, go and make your bosses aware of it. Document it in an email because that's the best you can do. Don't be complicit in the misuse of the technology you're creating. You know it's very easy to say this isn't fault, I'm working for technology company, I'm just doing what my boss says, but I tell you, you could have made that excuse a decade ago, because technology would be used in a very limited way. The technologies we're building today are going to be used by millions of people and eventually billions of people.
They can change the outcome of elections. They can impact people's safety, their livelihood, their health. They can really impact people in big ways. But we can't do what we did before and blame someone else for the technologies we're creating. We have to be aware of their impact, of their use, about the good, about the bad. We have to take responsibility for them. I'm sorry, but you are responsible for what you're creating. You can't say it's someone else's fault or that you're not aware of its impact. You have to learn. You have to be aware of what you're creating because you're going to benefit from all the good it does.
You're also going to suffer from the bad it does, because we are all now complicit. Humanity is now becoming connected like it never was before. We can impact each other in very good ways and very bad ways. We are responsible. We are liable for what we create.
Vivek Wadhwa offers an approach to help you make intentional choices about the technology you develop and the options you use when faced with uncertainty. He explains how to assess your efforts and deliver outcomes that are aligned with your values and the values of your company. Vivek goes beyond the usual discussion of "is this profitable" to "is this something we should do". Discover how to consider the implications of your actions and choices, weigh your options, and ultimately make more informed and mindful decisions.
- Asking tough questions
- Weighing risks and rewards
- Considering who benefits
- Choosing the right technology
- Determining how to do what is right