From the course: Rocking Your First Retail Sales Job

What to know before day one

- A first day at a new job might feel like drinking from a fire hose. New names, tons of products, the complicated register, the list goes on. Depending on your company, you might spend your first day in a training room with a manual. Or you might be put right on to the sales floor to learn live time. Regardless of your first day specifics, you can start strong by learning a few things before you show up. First, know a few names and faces. This is where LinkedIn will be your friend. The sea of people on your first day can be really overwhelming. Looking at the people who work at your company ahead of time gives you that jumpstart on day one. Second, have some basic product knowledge. You can usually find this out online or with a quick visit to the store. You don't have to know every color or feature. But knowing the basics of what the store actually sells can help you avoid that deer in headlights look if you do end up talking to a customer on your first day. And lastly, ask about the logistics in advance. These are things like parking and what to wear. When I was 17, I got my first job working at a restaurant. I showed up excited and I parked right in front and I walked in. And it wasn't until halfway through the dinner shift I realized the other employees parked behind the building. When you're hired, most managers will give you the lowdown. But if they don't, just ask. So remember, preparing for your first day goes well beyond eating a balanced breakfast. So yes, eat your Wheaties. And while you are, go on LinkedIn and learn what you can before you even show up.

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