From the course: How to Perform Business Analysis in a Virtual Environment
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Virtual prioritization: Do it
From the course: How to Perform Business Analysis in a Virtual Environment
Virtual prioritization: Do it
(light electronic music) - Okay, let's get started talking about the membership levels we're doing for our customers. - Why? We already had them. What's wrong? - Well, I mean, we want to add in a new tier, but we're kind of having trouble figuring out what to call it and where to put it. - Yes, thanks Jake. It was brought up that we want the different tiers clearly defined, and then we can best discuss where the new ones might make the most sense. So Jake, can you start me with just the basic tier? What's in that? - Yeah, sure. So we want to welcome them when they come to us. So any new member, we give them access to the mobile app and then after that, it's kind of based on purchases. - Okay, based on purchases. So anybody gets the mobile app. - Yes, anybody. - But, wait a minute. Don't some customers start by making a purchase? - Yes, that's true, and anyone wanting to purchase can access the mobile app.…
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