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Validity of complaints

Validity of complaints: Customer Service: Problem Solving and Troubleshooting
Validity of complaints: Customer Service: Problem Solving and Troubleshooting

How do you determine whether a complaint or challenge is valid. In this video, Noah Fleming introduces a flowchart for responding to customers in all situations.

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Skill Level Intermediate
32m 25s
Duration
59,133
Views
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Skills covered in this course
Business Business Skills

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