From the course: Critical Thinking
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Use new lenses to think critically
- Another set of critical thinking tools for defining your problem is looking at the problem through new lenses. Can you change the point of view? Can you change context? And can you change reality? Let's look at what those mean. Changing point of view. How is the problem defined from the perspective of the CEO, of the frontline staff, of customers, of adjacent groups? They're all going to look at the problem in different ways, and they'll define it differently depending upon their point of view. The problem will look very different from 10,000 feet versus 50 feet. In terms of changing context, can you reimagine the problem in new ways? We tend to come at the problem from our own functional perspective. If I work in finance, well, it's going to be a finance problem. If somebody works in IT, they'll look at the same thing and say, "No, it's an IT problem." So, can you change the context in terms of how you're…
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