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Upselling the customer to a better (and more profitable) solution

Upselling the customer to a better (and more profitable) solution: Mastering Conversations in Retail Sales
Upselling the customer to a better (and more profitable) solution: Mastering Conversations in Retail Sales

“Would you like a bottle of water with your coffee?” That simple question is proven to triple the sales revenue when asked at an airport coffee shop. If part of your job is to grow sales revenue, and it probably is, there are proven techniques to get your customers to spend more in your store. This video covers the basics of upselling and cross-selling.

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Skill Level Beginner
29m 26s
Duration
11,897
Views
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Skills covered in this course
Business Business Skills Marketing

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