From the course: Letting an Employee Go
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Understanding the langauge of termination
From the course: Letting an Employee Go
Understanding the langauge of termination
- Finding the right language in a termination is vital for reducing stress and increasing understanding. So, let's think about the characteristics of effective language in this situation. First, use direct language, not evasive language. Say what you want to say without beating around the bush. Don't start by asking about their week or by commenting on an email everyone just received. Get to the point of the meeting immediately. Next, deliver information unemotionally, not emotionally. While emotions are useful in many situations, they are not here. The more neutral and unemotional you are, the less likely you evoke negative emotions from the employee. Also, use language that is owned, not disowned. Show that you made this decision, not someone else like a committee or some other executive. You made the call and your language should reflect that reality. That can be tough, but it's the best way to ensure they hear you and…
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