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Understand the phone's unique challenges

Understand the phone's unique challenges: Phone-Based Customer Service
Understand the phone's unique challenges: Phone-Based Customer Service

The phone provides customer service challenges that are not present via any other service channel. In this video, learn about how to identify some of these obstacles and determine whether they affect you.

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Skill Level Intermediate
48m 24s
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Skills covered in this course
Business Business Skills Communication Marketing

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