Transition from manager to leader: Coaching story, expanding your perspective

- Bob had been a manager … at a manufacturing company for six years. … He had tremendous experience and industry knowledge, … a great reputation, stellar performance reviews, … but he couldn't figure out why he kept getting passed over … for the director position. … That's when he reached out to me for some career coaching. … He said, "I feel like I'm doing all the right things. … "I'm staying up-to-date on my training and certifications, … "and my department is always being recognized … "for minimal downtime and on target results." … So that's when I asked Bob to tell me … what he did each day. … He said, "Well, I spend time on the floor with my team, … "answer a lot of questions, … "work with vendors and repair technicians, … "and I go to some meetings." … That prompted me to ask, "Okay, … "so what do you think directors do during the day?" … There was more than a touch of sarcasm in his response. … "They spend hours reading stuff on their computers, … "maybe the newspaper, schmoozing at conferences. …