From the course: Multinational Communication in the Workplace
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Tips for managers to help foreign workers
From the course: Multinational Communication in the Workplace
Tips for managers to help foreign workers
- Imagine you've decided to hire a secretary because they're very good at managing phone calls and many administrative tasks, but they're not very familiar with the software you use in your company. Wouldn't you plan some sort of training for that? Now put language in place of software and you see how language skills sometimes require training. Here are some tips on how to implement that in your workplace. One, be open about the language barrier. There's nothing worse than pretending everything's perfect when it's not. Know native English speakers are often very aware of their level of English, so don't be afraid to talk to them about what issues this may cause. Two, appoint a tutor. Choose one native English-speaking colleague to act as a tutor for your foreign employee and let both of them know about it. The tutor will be a reference point every time your employee has doubts or questions, providing a sort of training on the language in addition to the job itself. Three, hold regular…
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