This video gives tips on different ways managers can help foreign workers interact effectively with their colleagues every day.
- Imagine you've decided to hire a secretary … because they're very good at managing phone calls … and many administrative tasks, … but they're not very familiar … with the software you use in your company. … Wouldn't you plan some sort of training for that? … Now put language in place of software … and you see how language skills sometimes require training. … Here are some tips on how to implement that … in your workplace. … One, be open about the language barrier. … There's nothing worse than pretending … everything's perfect when it's not. … Know native English speakers are often very aware … of their level of English, … so don't be afraid to talk to them … about what issues this may cause. … Two, appoint a tutor. … Choose one native English-speaking colleague … to act as a tutor for your foreign employee … and let both of them know about it. … The tutor will be a reference point … every time your employee has doubts or questions, … providing a sort of training on the language … in addition to the job itself. …
- Identify some multicultural issues that might arise during lunch or dinner meetings with international colleagues.
- Explain how to handle various language-barrier issues with colleagues.
- Recall ways to simplify your language.
- Summarize the benefits of the chat function for communicating with colleagues.
- Describe ways to communicate effectively with foreign colleagues through email.