Feedback is on a thin timeline. If feedback is delayed in being given it is unlikely that it will be well received. In this video, explore a framework for setting expectations to give feedback in the most timely manner.
- A captain and his crew were sailing the seas … when one of the crew members notice … that they were headed towards an iceberg. … He thought it looked a little strange, … but he didn't say anything. … A little while later, he noticed … that they were drawing closer to the iceberg, … but he still didn't say anything. … A little while later, … the ship actually wrecked into the iceberg. … At this point, the crew member … looked to the others and said, … "Everyone, I think that we were headed towards an iceberg." … Whether it is encouraging continued behavior, … correcting undesirable behavior … or coaching to improve behavior, … timely feedback is critical. … Waiting until the end of a project, … the end of a quarter, or for the annual review … will not best help your team succeed. … And this is why you need to set up routines and expectations … for feedback in a timely manner for your team. … I encourage teams to set up triggers or stopping points … in which we can give feedback. … This could be as simple as a mid-project review. …
This course was created by Madecraft. We are pleased to host this training in our library.
Skill Level Beginner
A Toolkit for Giving and Receiving Better Feedbackwith Big Think28m 43s Intermediate
Everything is feedback1m 24s
1. Giving Feedback
2. Receiving Feedback
3. Confronting Undesired Behavior
4. Feedback Expectations
5. Informal Feedback
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