Money is not always the most powerful motivator, says Harvard Business School professor Teresa Amabile, who studies the psychology of everyday work life. In fact, seemingly mundane events can either make or break an employee’s inner work life. In this lesson, Amabile argues that removing obstacles to progress, such as meaningless tasks and toxic relationships, is an important key to promoting employee engagement and job satisfaction.
(gentle music) … - In the research that my team and I did, … we collected daily diaries from 238 professionals … as they were working on creative projects … during the entire length of the project, … from the first day to the last. … This was on average 4 1/2 months. … Every day, Monday through Friday, … we sent them an electronic form … that asked them about their emotions at work that day, … their motivation for their work that day, … and their perceptions of their coworkers, … their boss, their organization, … and even their perceptions of themselves. … The most important part of this daily diary form … asked people to write something about the day. … We said, "Briefly describe one event from today … that stands out in your mind. … It can be anything at all, … as long as it's relevant to the work or the project." … When all was said and done, … we ended up with about 12,000 of these daily diary reports. … And we were able to match up what people said … with performance ratings that we got on their creativity, …
This course includes videos from:
Bill George, senior fellow at Harvard Business School
Susan David, Harvard Medical School psychologist
Nilofer Merchant, marketing expert and TED speaker (“Sitting Is the Smoking of Our Generation”)Teresa Amabile, coauthor of The Progress Principle and Harvard Business School professorDan Pontefract, author and chief envisioner at TELUS
Note: This course was produced by Big Think. We are pleased to host this content in our library.