Lynda.com is now LinkedIn Learning!

To access Lynda.com courses again, please join LinkedIn Learning

All the same Lynda.com content you know and love

Plus, personalized course recommendations tailored just for you

Get LinkedIn Premium features to contact recruiters or stand out for jobs

Try LinkedIn Learning for free
Questions? Visit our help center.
Skip navigation

Tell them when you’re not the best solution

Tell them when you’re not the best solution: Mastering Conversations in Retail Sales
Tell them when you’re not the best solution: Mastering Conversations in Retail Sales

One of the quickest ways to earn credibility and trust with a customer is to tell them when your product or service is not the best solution for them. The reason is that if you’re honest enough to tell them when you’re not the best solution, they’re more likely to believe you when you tell them you are the best solution. This course includes tips on how to have that conversation when it’s time, and how to convince a customer that you will be that honest with them in the future.

Resume Transcript Auto-Scroll
Skill Level Beginner
29m 26s
Duration
11,016
Views
Show More Show Less
Skills covered in this course
Business Business Skills Marketing

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start My Free Month

Start your free month on LinkedIn Learning, which now features 100% of Lynda.com courses. Develop in-demand skills with access to thousands of expert-led courses on business, tech and creative topics.

Start My Free Month

You are now leaving Lynda.com and will be automatically redirected to LinkedIn Learning to access your learning content.