Explore the importance of the Target Operating Model (TOM) and why it is needed. Also, get some tips on how best to create this to identify the gap using the McKinsey 7S model.
- A target operating model, or TOM, … is an essential analysis for any program. … It provides the information to developer … business case and a program plan, … and to map and plan benefits. … Sometimes a TOM is used in an outline format … to assist with the development … of the vision statement. … But note, that the vision statement describes … the destination or the future state, … but the target operating model describes … the journey we'll take to get there. … There are many tools and techniques … to identify the TOM. … One of the best is the McKinsey 7S model. … I provided a template for you … in the exercise files. … The first S is for structure of the organization, … the hierarchy, and who reports to whom. … Strategy is the corporate strategy … which gives the organization an advantage … over its competitors. … Skills are the individual skills of employees … and their levels of competency. … Then comes the wider group of staff … and their general capabilities. … The fifth S is the style …
- Recognize three elements of a program.
- Recall the information provided by the target operating model (TOM).
- Identify the phase in which the program business case is reviewed.
- Name the major factor used to decide what constitutes each phase in a program.
- Summarize the role of a project manager.
- Detail the responsibilities of the sponsoring group.
- Explain what the completion of the post-transition activities provides for a program.