Leadership is first and foremost about taking charge of oneself. When it comes to inspiring your team, intuition is overrated. Also called System 1 thinking by cognitive psychology, it defaults to past thoughts, emotions, and stories to choose quick responses to present stimuli. In working with team members, System 1 leaves a leader vulnerable to misinterpreting, overreacting, or otherwise missing the point. It leads to inagility, which can immobilize your entire organization.
- On a day to day basis … inagility is what holds employees, teams, … and organizations back. … (gentle music) … I have never met a leader, for example, who says, … I don't care about being inclusive. … I don't care about my staff. … I don't care about my staff's experience, … but what I have met is hundreds of leaders … who struggle to translate that intention … into their on-the-ground reality. … Now, why does this happen? … A leader with good intentions, … who says I want to be inclusive, … might be sitting in a meeting … where he or she feels undermined, put upon, … and criticized by one of their staff members … and that leader's story and emotions get activated. … That person's treating me like my parent used to treat me. … There's no ways I'm letting that person … speak to me like that. … When we live in a world and work in a workplace … where we cannot be fluid and connected with our emotions … and with the reality of what it is that we face, … we are likely to respond in System One thinking, …
This course includes videos from:
Bill George, senior fellow at Harvard Business School
Susan David, Harvard Medical School psychologist
Nilofer Merchant, marketing expert and TED speaker (“Sitting Is the Smoking of Our Generation”)Teresa Amabile, coauthor of The Progress Principle and Harvard Business School professorDan Pontefract, author and chief envisioner at TELUS
Note: This course was produced by Big Think. We are pleased to host this content in our library.