From the course: Radical Candor (Blinkist Summary)

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Support underlying motivations

Support underlying motivations

From the course: Radical Candor (Blinkist Summary)

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Support underlying motivations

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- [Narrator] Blink number eight. To support your employees, have honest discussions that reveal their true motivations. While there's nothing wrong with working a job just to pay the bills, you're bound to have people in your team who have big dreams they're hoping to realize. Managers should support the dreams of their staff and help them approach those dreams in a realistic fashion. To do this, you must first talk and listen to your employees so that you understand their aspirations and they know that you are personally invested in helping them get on the right path. When Russ Laraway was the director of sales at Google, he used career talks as a way to help keep his team motivated. One of his employees was Sarah, and when he asked about her aspirations, she initially responded with some hesitation and said she hoped to one day be a boss like Russ. But Russ sensed that Sarah wasn't being completely honest with him, so he asked her if she had any other visions for her future. Sure…

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