From the course: Six Sigma Foundations
Join today to access over 22,600 courses taught by industry experts or purchase this course individually.
Steps in the Improve phase
- We've reached the fourth phase in a Six Sigma project, the improve phase. What is the purpose the improve phase? Well, at a high level the purpose of the improve phase is to address the proven key Xs, and come up with solutions to improve the Y. What does this mean? Throughout this course, we have been using the example of a pizza chain with customer complaints about crust. Let's say the proven causes, or key Xs, are oven temperature, baking time, and tossing technique. So in the example, the question to be answered is what is the best combination of solutions for temperature, baking time, and tossing technique? The sequence of steps in the improve phase are as follows: generate potential solutions to address proven key Xs, evaluate solution alternatives, select the right set of solutions, and implement. However, before implementing the solutions, you must apply these tools and techniques: process maps of the improved…
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.