From the course: Six Sigma Foundations
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Steps in the Control phase
- In my experience, losing weight is easy. Keeping it off is hard. I start eating right, exercising right but when the holidays come along, all bets are off. All the improvements I made are no longer sustainable. You don't want that to happen to your project. Now that you're Six Sigma project team has improved the why, how do you ensure that a new performance level is sustainable. That's why you need the control phase. The main purpose of this phase is to establish controls. To control the key X factors to ensure the improved Y is sustained on an ongoing basis. Sustainable after the conclusion of the project and the disbanding of the project team. In other words, the project team does not need to babysit the improved process. The first steps in the control phase are first, develop a control plan for monitoring, controlling, and regulating performance. The control plan tells when to leave the process alone and when to…
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