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Starting a conversation with someone just walking into the store

Starting a conversation with someone just walking into the store: Mastering Conversations in Retail Sales
Starting a conversation with someone just walking into the store: Mastering Conversations in Retail Sales

Most customers want to buy something. That’s why they’re in your store. What they don’t want is to be sold something—especially something they don’t need or can’t afford. This introductory video helps you understand why conversations are a better way to help the customer find what they really need, and to do so in a way that will leave them wanting to come back again and again.

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Skill Level Beginner
29m 26s
Duration
7,543
Views
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Skills covered in this course
Business Business Skills

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