Vague feedback results in vague outcomes. In this video, learn how to create a strategic game plan for performance improvement.
- I have worked as a sports coach all over the world … and in sports games there are a lot of moving parts. … Teams and players must receive and interpret feedback … and make adjustments accordingly … in a quick and dramatic way. … There are a lot of different approaches … and adjustments that can be made … and players must be specific to their opponent … and situation on the field. … And this brings me to another important aspect … of your performance feedback. … You must be specific to be strategic. … Be specific in your reinforcing feedback. … As a coach, I often hear others on the field … call out, good game, great work today, … well done, keep up the good work. … These all indicate good performance … and are meant to encourage continued behavior. … But it always begs the question, … what continued behavior is desired? … You must get specific to get strategic … in developing performance. … Leadership guru Andy Stanley will tell us … that if you don't know why something is working …
Released
10/23/2020This course was created by Madecraft. We are pleased to host this training in our library.

Skill Level Beginner
Duration
Views
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A Toolkit for Giving and Receiving Better Feedback
with Big Think28m 43s Intermediate
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Introduction
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Everything is feedback1m 24s
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1. Giving Feedback
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Purposes of feedback2m 38s
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Personalized feedback3m 2s
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Timely feedback2m 29s
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Specific feedback4m 3s
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2. Receiving Feedback
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Active listening2m 30s
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Don't get defensive3m 30s
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3. Confronting Undesired Behavior
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Lack of humility2m 49s
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Lack of motivation4m 45s
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Lack of ability3m 47s
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Taking disciplinary action4m 17s
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When feedback doesn't stick2m 32s
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The greaser approach3m 19s
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Address behavior2m 26s
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4. Feedback Expectations
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Feedback balance3m 26s
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Utilizing feedback data5m 2s
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5. Informal Feedback
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Foster informal feedback3m 51s
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Feedback ownership2m 36s
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Feedback methods3m 13s
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Relational feedback3m 15s
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Conclusion
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Video: Specific feedback