In this video, discover why we want others to confer in their own language and learn how to avoid disrespect when speaking a foreign language in front of others.
- Agreeing on English as the language of business…does not mean that people…can't speak in their native tongue.…Let's say on our team we have numerous players from Japan.…They'll have a natural tendency to talk to each other…in their native tongue during group conference calls…or in face-to-face meetings.…In fact, if they do this it's not with any ill intent…or to keep information from the rest of the team.…It's so they can understand the tasks at hand…in a clear and unambiguous way,…which they feel is only possible to do…in their own common language.…
The problem is, this might be perceived…by other team members as disrespectful…and it might even diminish trust,…which is so difficult to maintain.…Whether you're the team leader or a member of the team…here's how to agree on the use of another language…for positive results.…When others turn back to their native language…to discuss current issues remind them…of the agreement to use English.…Then acknowledge that it's often necessary…to clarify things that can only be done…
- Recall how agreeing on a common language improves communication between global team members.
- Recognize the importance of a technical language skill level that includes relevant business vocabulary and terms.
- Explore how to correlate successful interactions with trust and respect.
- Identify obstacles to clear global communication including time zones, culture, and physical distance.
- Recall how to implement role clarity so that every team member understands their responsibilities.
- Review how the development of strong unambiguous commitments helps drive accountability.
- Explore how a one-team culture aligns everyone on the global team.
- Recognize the signs of a continuous improvement mindset in your global team.