When teams take the time to answer key questions early on, they position themselves for more effective collaboration. In this video, learn six key questions to consider to ensure your team has developed an environment for effective collaboration.
- Building a team is a lot like building a house. It needs a really strong foundation. One of the best ways that teams can ensure they have a solid foundation is by answering the six basic questions of who, what, why, where, when, and how. Too often teams just jump into doing the work without making sure their team has defined its key parameters. Taking just one or two meetings to clarify these six questions forces your team to set boundaries, define expectations, and most importantly, identify potential areas of disagreement sooner rather than later. Let's consider an example. Say you're a project team working together to develop a new content management system for your media company. Here's an example of what some of your discussion output might look like. The six questions provide a broad guide to ensure you're covering your basis. Should define key decisions, and also include any lingering questions. Invariably, you may not reach agreement on everything during the first discussion, and that's completely fine. Just keep track of any issues and address them as the team's discussions progress. Huge warning though, this is not one of those obligatory exercises where you just want to check the box. No, you really want to dig into some of these discussions. The value here is in the process itself, the discussion, the journey, not the destination. The goal isn't to have some shiny deliverable at the end or a completion certificate that you're going to hang on the wall. So make sure you approach these discussions with that mindset. For example, if some team members seem to love video chat, while others never turn on their camera, you really want to dig into that to better understand individual preferences and style differences. Or if some team members seem to prioritize customer interactions while others avoid them, that might be an indication that there are different interpretations of the team's goals and priorities. You want to better understand that. If part of your team expects to work from home while others really seem to value in-person meetings, you want to clarify expectations early. You get the picture. This is a really simple framework that gently reminds the team to cover the basics that will establish a foundation for strong collaboration.