From the course: Lean Six Sigma: Define and Measure Tools
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Six Sigma
- How often has your team faced a problem and then implemented a solution? And then another solution, and another? And the problem keeps recurring! This is because your team probably never sat down and really considered what is the root cause of the problem. This is where Six Sigma can help. Now, since you've watched my other videos on Six Sigma Foundations and Operational Excellence Foundations, I know you've been exposed to it. But it bears repeating. Six Sigma is very useful when the root causes or factors driving performance are unknown. The underlying premise of Six Sigma is the equation Y equals f of x. Or Y is a function of x. Data is used to understand, analyze, and the determine the key Xs that have the biggest impact on the performance of Y. In other words, what are the key Xs in the equation Y is a function of x? By knowing which Xs impact outcome Y, you can control the Xs to achieve the outcome you want. Armed with this knowledge, you can move from reactive, detective…
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