In this video, Simon discusses the importance of bringing value to others as a vehicle for connection. He explains how to serve others without overextending your time and energy.
- Ralph Waldo Emerson said, "Serve and thou shall be served." While you shouldn't serve with the intention of receiving, the fact is that serving others will always help you in return. Approaching others with a spirit of service will help you gain valuable insights and build business relationships based on trust. A spirit of service helps you connect, so how can you do this? First off, know that serving others isn't just about doing, it's about being present to what others are experiencing. You want to pay attention to how others are feeling and show them that you notice. When someone seems happy, you could say something like, "You're in a good mood. "What's goin' on?" Or, if a person seems upset, ask, "You look preoccupied. "What's on your mind?" You can also swap out the question, "How are you?" which is easy to respond with, "Oh, fine, thanks," or, "Good," and instead ask, "How's your day going?" That prompts a deeper answer. Next, put in a good word for people where it matters the most. Even if that is the only thing you ever do for a person, I guarantee that it will be the stand-out memory that person has of you. What would it be like inside your company to pass on a good word to others unbeknownst to the person? It could be someone in your department or someone from a different department. Just make sure it's shared with their boss. Not only will it make their day, it will get back to them that you paid it forward, and that goes a long way to building strong relationships. Finally, provide a helping hand when and where it's necessary and impactful. When it comes to serving others, the crippling mistake I see people make is overextending their time and energy. It can be easy to start listing off the things you can do to help. If a coworker's feeling stressed, it's tempting to offer to take something off their plate. Before you ask, "Is there anything I can do to help?" try asking, "Is there anything you want to talk through?" If you do offer to help, be specific about what you will do and how much time you're able to commit. Instead of saying, "I can help you with the marketing," say, "I can help you write a press release." Being specific will prevent you from committing more time and energy than you have to share. Make a note on your calendar to find one opportunity to serve each day. Remember, this can be as simple as noticing someone else's mood. As you are fully present to those around you, you'll start noticing how serving others ultimately serves you in return.
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- Name the factors that will help you identify the sweet spot for creating a project that serves both you and your organization.