From the course: Lean Six Sigma: Define and Measure Tools

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SIPOC

SIPOC

From the course: Lean Six Sigma: Define and Measure Tools

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SIPOC

- What does SIPOC stand for? What is a SIPOC diagram? And how do you draw one? Don't worry, I will explain the SIPOC diagram and how it should be drawn. SIPOC is an acronym for Supplier, Input, Process, Output, Customer. A SIPOC diagram is a diagram that provides an overall view of the process, what's involved and who is involved, but at the very high level, it's a bird's eye view. The purpose of the SIPOC diagram is to help the lean six sigma project team document and communicate the overall scope of the processes related to the project on one page. There are several advantages to the SIPOC. You get a high-level view of the process. You get a list of the inputs and outputs. It also identifies the stakeholders of the process, the suppliers who provide the inputs, and the customers who receive the outputs. So how do you start? The SIPOC diagram has five columns with the headings of supplier, input, process, output, and customer. So you can just write those headings across the top of…

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