From the course: Leading Projects
Join today to access over 22,600 courses taught by industry experts or purchase this course individually.
Root cause analysis
- It's really hard to explain the vision for a project, if you haven't defined the problem that you're trying to solve. But accurately defining the right problem or opportunity for a project to address can be harder than it seems. It often requires a root cause analysis. This video will introduce you to two root cause analysis techniques that can help you move beyond describing what is happening to try to figure out why it is happening. Think of root cause analysis like a doctor who uses a patient's symptoms, vital signs and lab results to diagnose a disease. It's really important to have an accurate diagnosis to correctly understand the root cause before you prescribe a treatment. Two of the most useful techniques for root cause analysis are fishbone diagrams and the five whys. These tools use different thinking styles. The five whys is a verbal exercise while the fishbone diagram is visual, but they work beautifully…
Practice while you learn with exercise files
Download the files the instructor uses to teach the course. Follow along and learn by watching, listening and practicing.
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.