Over a 22-year career at Goldman Sachs, Robert S. Kaplan had the opportunity to run various businesses and to work with or coach numerous business leaders. He says that successful leadership is less often about having all the answers—and more often about asking the right questions. In this lesson, Kaplan explores three strategic key questions that leaders need to ask themselves.
- People think oh gee, leadership is about charisma … and it's about natural personality … and it's about charm and actually … that isn't what leadership is about. … I think those qualities help. … Leadership is about what you do as a leader … and a lot of the things that leaders do … are very difficult and they're more difficult … the most charismatic, you may not necessarily … become the best leader because a lot of the things … that I'm going to talk about you need to do … you just can't do. … (gentle music) … The most significant reason I see that leaders fail … is not because they're not smart enough … or they don't have the skills, … it's that they are not open to learning … and they are isolated. … If you're the most talented person … why would you ever delegate? … Why would you ever delegate to someone else? … They're just going to do it worse than you would do it … and all it's going to do is annoy you and make you crazy … and you're going to have to redo what they do. … They think they're supposed to act …
This course includes videos from:
Dan Pontefract, author and chief envisioner at TELUS
Robert S. Kaplan, president of the Federal Reserve Bank of Dallas
Stephen Miles, founder and CEO of The Miles Group
Kelly McGonigal, health psychologist and author
Alisa Cohn, executive coach
Note: This course was produced by Big Think. We are pleased to host this content in our library.