From the course: Empathy Tips for HR Professionals
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Reward employees with empathy
From the course: Empathy Tips for HR Professionals
Reward employees with empathy
- You just walked past your colleague Tammy. Just two weeks ago, she was energized, very involved in a project. Now you can feel her lack of energy. She seems down. Why? After gently questioning her teammates, you find out she worked really hard on a recent project, which went very well. The team got great praise and went for a celebratory drink after work. However, Tammy had family obligations, missed the occasion, and doesn't feel the effort she put in to the project was recognized or valued. You may understand well how she feels. Perhaps a similar thing happened to you earlier when you felt your work wasn't acknowledged. You remember how disheartened you felt starting the next project. What's the point of putting so much effort in? Others get the credit and no one notices your work. It wasn't going to help your career and future. Observe benefits of recognition in your and other's reactions. You can see and…
Contents
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How empathy works2m 51s
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(Locked)
How empathy makes you stronger2m 35s
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Benefits from empathy at work2m 16s
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Recognize coworkers’ perspectives2m 41s
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Identify coworkers’ emotions2m 35s
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Connect with coworkers' emotions2m 19s
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React to coworkers' experiences2m 47s
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Avoid costly miscommunications2m 54s
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Communicate clearly using empathy2m 32s
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Adopt empathetic and open mindsets3m 6s
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(Locked)
Build trust through empathy2m 33s
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(Locked)
Help colleagues better understand you2m 25s
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(Locked)
Empathize through transparency2m 49s
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Ask empathetic questions2m 31s
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Create common empathic context2m 52s
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Empathizing across generations3m 19s
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Increase team responsiveness2m 27s
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Manage remote teams with empathy3m 14s
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Lead with empathy3m 3s
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Boost engagement with empathy2m 59s
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Improve meetings using empathy3m 17s
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How not to get depleted using empathy3m 11s
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Use empathy to cope with change2m 57s
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(Locked)
Reward employees with empathy3m 5s
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(Locked)
Being explicit is empathetic3m 2s
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(Locked)
Craft roles with empathy2m 46s
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