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Resolving conflicts

Resolving conflicts: Managing in a Matrixed Organization
Resolving conflicts: Managing in a Matrixed Organization

Learn how conflicts are inherent in a matrix organization. When they arise, it's critical to elevate the conflict quickly, decide which objectives are most important, and make decisions that are in the best interest of the overall business. While this has the potential to create a winners and losers dynamic, discover that elevating the conversation to focus on what's in the best interests of the broader business can provide a perspective that eliminates this winners and losers dynamic.

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Skill Level Intermediate
41m 15s
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Skills covered in this course
Business Collaboration Management

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