Remove incivility

- Have you ever worked with someone who was rude…or maybe even a bully?…If your answer is yes…I bet I know what happened.…No one stood up for themselves…and management didn't step in…and so everyone's happiness suffered…because of this one person.…Incivility and bullying create a negative work environment…which overpowers happiness and drags down the team.…So what can you do?…First take a look at your performance system,…does it focus only on job skills…or does it focus on behavior too?…If your performance evaluation forms…are measuring people on teamwork…and interpersonal communication…you're on the right track.…

Someone who is uncivil should get low scores in those areas…and then you can put them on a performance improvement plan…up to discipline and termination…if the behavior doesn't change.…But you don't have to wait…to performance evaluation time to call someone out,…whether you're a manager or a peer…by not saying anything at all when someone acts up…you are inherently condoning the bad behavior,…speak up in the moment.…