From the course: Driving Workplace Happiness

Unlock the full course today

Join today to access over 22,600 courses taught by industry experts or purchase this course individually.

Remove incivility

Remove incivility

From the course: Driving Workplace Happiness

Start my 1-month free trial

Remove incivility

“

- Have you ever worked with someone who was rude or maybe even a bully? If your answer is yes I bet I know what happened. No one stood up for themselves and management didn't step in and so everyone's happiness suffered because of this one person. Incivility and bullying create a negative work environment which overpowers happiness and drags down the team. So what can you do? First take a look at your performance system, does it focus only on job skills or does it focus on behavior too? If your performance evaluation forms are measuring people on teamwork and interpersonal communication you're on the right track. Someone who is uncivil should get low scores in those areas and then you can put them on a performance improvement plan up to discipline and termination if the behavior doesn't change. But you don't have to wait to performance evaluation time to call someone out, whether you're a manager or a peer by not saying anything at all when someone acts up you are inherently condoning…

Contents