From the course: Emotional Intelligence for Project Managers (Blinkist Summary)
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Relationship management
From the course: Emotional Intelligence for Project Managers (Blinkist Summary)
Relationship management
- Blink number five, use relationship management to build a positive relationship between teams and stakeholders. Project managers have to build relationships more often and more quickly than most people do. That's why relationship management is crucial. Relationship management has two key components, establishing stakeholder relationships and developing others. There are four steps to establishing strong stakeholder relationships. First, identify the project stakeholders, anyone who affects or is affected by the project, the team members, vendors, sponsors and so on. Next, gather as much information as you can about them. What role does each stakeholder play? What are their goals and interests? How do they communicate? After that, develop relationship strategies for them. Figure out what your most effective relationship with them would be and start working toward it. Finally, keep managing that relationship, it's an…
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