Lynda.com is now LinkedIn Learning!

To access Lynda.com courses again, please join LinkedIn Learning

All the same Lynda.com content you know and love

Plus, personalized course recommendations tailored just for you

All the same access to your Lynda learning history and certifications

Try LinkedIn Learning for free
Questions? Visit our help center.
Skip navigation

Relationship advantage

Relationship advantage: Developing a Competitive Strategy
Relationship advantage: Developing a Competitive Strategy

Customer loyalty is a significant competitive advantage. After watching this video, you will be able to explain ways that you can increase the stickiness of your relationships with customers.

Resume Transcript Auto-Scroll
Skill Level Intermediate
1h 4m
Duration
182,700
Views
Show More Show Less

Q: This course was updated on 08/19/2015. What changed?

A: Due to member demand, we've added three movies to take you even further into competitive strategy: Competing through disruption, Managing complementors, and Understanding industry dynamics

Skills covered in this course
Business Marketing Management Leadership

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start My Free Month

Start your free month on LinkedIn Learning, which now features 100% of Lynda.com courses. Develop in-demand skills with access to thousands of expert-led courses on business, tech and creative topics.

Start My Free Month

You are now leaving Lynda.com and will be automatically redirected to LinkedIn Learning to access your learning content.