The difference between managing performance and leading performance is in your relationships. In this video, learn about the power of relational feedback and explore methods for deepening your relationship with your team.
- Author Stephen Covey is quick to remind us … that people don't care how much you know … until they know how much you care. … The success of your performance feedback … will depend entirely upon the quality … of the relationships that you have with the person. … Build your relationships, … genuine and sincere relationships … with your team member whenever you give feedback … and keep in mind a few different things … based off of your relationship. … You should keep in mind the season of life. … Consider where the team member is … in their professional career. … Are they in their first job, their 15th career move? … Are they an industry expert? … For example, a team member that is in their first job … may require a little bit more coaching grace … than a person who has been with the company for 10 years. … Also understand their personal life stories … from home, health, their stress and their overall wellbeing … that can play a part in their performance. … You can also take into account short-term personal stories, …
This course was created by Madecraft. We are pleased to host this training in our library.
Skill Level Beginner
A Toolkit for Giving and Receiving Better Feedbackwith Big Think28m 43s Intermediate
Everything is feedback1m 24s
1. Giving Feedback
2. Receiving Feedback
3. Confronting Undesired Behavior
4. Feedback Expectations
5. Informal Feedback
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