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Reconnecting with customers

Reconnecting with customers: Mastering Organizational Chaos
Reconnecting with customers: Mastering Organizational Chaos

You live in a time where there is no shortage of data. Therefore, you should understand and be deeply connected to your customers. But, sometimes too much data and a lack of process leaves this treasure chest untapped and your customers feeling not listened to. In this video, explore the role of data in your organization and utilize data to develop deep empathy for customers and shift business to meet their needs.

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Skill Level Advanced
36m 49s
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Skills covered in this course
Business Leadership

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