From the course: Empathy Tips for HR Professionals

Unlock this course with a free trial

Join today to access over 22,600 courses taught by industry experts.

React to coworkers' experiences

React to coworkers' experiences

- Empathy is about connecting with someone else's experience and then acting differently as a result. When you're more aware and understand how the person thinks and feels, you are motivated to take that into account when you respond. Here's an exercise to explore. The man on your left is 22. He joined your company nine months ago. The other man is his manager, whom he just asked for a raise. Put yourself first in the supervisor's shoes. What is your reaction to the request as him? What are you thinking and feeling? What are you thinking about saying in reply? Please note down your feelings and response. Now let's consider the younger man's situation. The average Gen Z, born 1995-2015 has $14,700 of debt. Many entry level tasks have been automated, so new Gen Zs entering the workforce are expected to do work three to four years more advanced than previous generations. Thirdly, Generation Z has a lot of anxiety,…

Contents