Putting things into action

- So that's a wrap. … You've learned why it is indeed a gold mage for AI and ML. … You've explored how commercial products … can deliver benefits to service organizations … and their customers. … You undoubtedly have some of your own ideas … for innovative custom applications, … and you have next steps for partnering … with technologists to make your vision a reality. … Thanks so much for joining me for this course. … I had a great time working with the LinkedIn Learning team … to put it together. … Of course, none of this knowledge you've gained … really matters unless you put it into practice. … So let me invite you to set some near-term … goals for yourself. … Could ML-powered search, chatbots, or QA tools … help in your environment? … Do you have the strategy and content in place … to take advantage of those tools? … Have you identified opportunities to reduce … customer effort and increase your efficiency? … Could AI and ML help with those? … If you want to learn more about me and my work, …