From the course: The Fearless Organization (Blinkist Summary)

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Psychological safety leads to better performance

Psychological safety leads to better performance

From the course: The Fearless Organization (Blinkist Summary)

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Psychological safety leads to better performance

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- [Instructor] Blink number two. Psychological safety leads to better performance by both individuals and teams. Let's revisit that meeting from the previous blink, but this time, instead of worrying that your idea won't be received well, you know for sure that your boss and colleagues will respond positively. If they like the idea, they'll tell you so. And if it doesn't hit the mark, they'll give you constructive feedback. In this ideal scenario, you and your colleagues have psychological safety, the shared feeling that you can freely express your thoughts and ideas or make mistakes and ask for help without receiving negative reactions. The author came across the concept of psychological safety in the 1990s while studying medical errors in hospitals. At first, she was surprised to find that the best medical team seemed to make more mistakes than lower skilled teams, but a closer look revealed that they weren't making more…

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