From the course: Increasing Collaboration on Your Team
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Psychological safety with the leader
From the course: Increasing Collaboration on Your Team
Psychological safety with the leader
- As the team leader, it's vital that you create psychological safety because your position of power or status naturally suppresses the team's ability to speak up no matter how warm and friendly you think you are. When I'm training team leaders and managers, I emphasize that the ability to create psychological safety is the most important skill, yet most people don't even know what it is, let alone how to create it. Here are four easy things you can start doing today. First, be accessible. Availability creates those opportunities for candor. When we rush off to the next thing, we lose those informal social exchanges that can be so valuable. Consider how you might make yourself more available for small talk, knowing that there's actually nothing small about it. And make sure your door is literally open so that people can just pop in. Second, acknowledge your own fallibility. Not pretending to be perfect is crucial…
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