Providing thorough support increases accountability

- [Instructor] Yeah, I mean what I always tell managers is when they ask me, oh, how long should I tolerate a low performer? What I always say to managers is if you're not providing regular high-structure, high-substance guidance, direction, support and coaching, then you don't even know if you have a low performer working for you. Because if you think you have a low performer and you're not managing, then the first question you should be asking is, is it you or is it me? You know. 'Cause a lot of problems in the workplace can be avoided or solved relatively easily when managers start practicing the fundamentals. But if you're practicing the fundamentals of leadership, if you're every day, every other day, once a week, spelling out expectations, following up, following up, following up, breaking it down, spelling it out, breaking it down some more, and if you're doing everything you can to set me up for success and to…