In this video, Phil Gold reviews providing feedback to remote team members, both positive and negative. Learn some techniques to provide feedback effectively and get some input into what communication tools to use.
- Now hopefully, you've been having regular and meaningful … communication with your team members, … so you've got a good relationship already established. … But even with strong connections, … giving feedback to remote workers … comes with special challenges. … There's a conscious effort involved … that you don't have to worry about … when you can bump into someone at the coffee machine. … All of your conversations with your distributed staff … are the result of your action of connecting, … so it's a lot more intentional … providing feedback to remote workers. … A first consideration … is what communication tool fits the message? … For instance, you do not want to use text messaging … or even email to provide important feedback. … Sure, it's fine to send a great job text … for a special achievement, as long as you follow it up … with a more complete conversation. … Now, I've already advocated regular weekly contact … with your team members. … That's a perfect opportunity to be both providing …
- Providing consistency and structure in a remote team
- Managing mixed remote and onsite teams
- Fostering equality and transparency
- Creating opportunities for in-person interactions
- Maintaining regular contact with remote team members
- Managing workloads and deliverables