From the course: Communication within Teams

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Provide feedback within teams

Provide feedback within teams

From the course: Communication within Teams

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Provide feedback within teams

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- Actionable feedback is critical for team success. It's so important that we tell our teammates what is working well and probably more importantly, what needs to be changed or improved. But giving and receiving feedback can be tricky, especially when it's with someone you work closely with. It's important to establish a culture of feedback on your team. This means you create an environment where feedback, both positive and constructive, is regularly shared in a timely fashion. If you can give it instantly, that's even better. A short and simple framework you can use to deliver feedback is the SBI framework where S is situation, B is behavior, and I is impact. Let's take a look at each of these. The first part, the S is the situation. When giving feedback, the more specific you can be, the better. You want the context you're speaking of to be crystal clear. Rather than a broad timeframe, give as close to the exact moment…

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