From the course: Privacy in the New World of Work
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Protecting customer privacy when working from home
From the course: Privacy in the New World of Work
Protecting customer privacy when working from home
- As many of us know all too well, our roommates, spouses and children are now the people we work alongside every day, rather than our bosses and coworkers. No longer do we have the luxury of an office or conference room to conduct private conversations. Instead, we are often sitting in our bedroom or at the kitchen table trying to conduct confidential meetings while other members of our household literally walk around us and listen in. So, what does this mean in terms of protecting the personal data you may need to interact with to do your job? How do you ensure you're not doing something while working from home that puts that data at risk of exposure to others in your home, or even worse, a data breach? Depending on your role in the company, you're likely coming into contact at different points in the day with personal data, such as a person's name, or addresses, phone numbers, credit card numbers, salaries…
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