Explore the importance of communications during this phase of the program and some of the communications activities that will need to be undertaken to ensure all stakeholders have the right information at the right time.
- No matter how important your program is, … people don't automatically just dive … in and get it done. … It takes time, and sometimes persuasion … to help them become excited and engaged. … As the program manager, you will need … to develop a process that ensures … appropriate stakeholder engagement … and communication at all times. … Now remember, stakeholder engagement … and communication is a continuous activity … that starts when the program starts, … and may well continue after the program has closed. … Let's take a quick look at the stakeholder engagement cycle. … First, during the Definition phase, … create a stakeholder engagement strategy … that sets out how the program will manage … and communicate with its stakeholders. … This strategy may reflect a corporate approach. … But it needs to include the policies … and procedures that should be followed … for your particular program. … Then, identify your stakeholders. … Brainstorm a list, talk to other stakeholders. … Create stakeholder mind maps, or hold a stakeholder …
- Recognize three elements of a program.
- Recall the information provided by the target operating model (TOM).
- Identify the phase in which the program business case is reviewed.
- Name the major factor used to decide what constitutes each phase in a program.
- Summarize the role of a project manager.
- Detail the responsibilities of the sponsoring group.
- Explain what the completion of the post-transition activities provides for a program.