Explore the activities needed to close the program down, including notifying stakeholders, reviewing the program and governance, providing support, disbanding, and wrapping up activities.
- We have now delivered multiple projects … into operational use, trained staff to use the outputs, … measured the improvements, … and reported these to the business. … The program has completed its final phase … and it's time to close the program. … So how do we close a program down? … What should we be doing? … First of all, you as the program manager … will need to ensure that adequate support … remains in place where needed. … Remember that for the final phase, … there may still be fairly new project outputs in use … so support cannot be withdrawn just yet. … Check and agree with the business change managers … what support is still needed … and confirm how this will remain in place … and at what point it will be withdrawn. … Then communicate the imminent closure to the stakeholders. … Remember, the program is likely to have many stakeholders, … some of whom have given resources to the program, … which are now returning back to their operational roles. … They will need integration plans …
- Recognize three elements of a program.
- Recall the information provided by the target operating model (TOM).
- Identify the phase in which the program business case is reviewed.
- Name the major factor used to decide what constitutes each phase in a program.
- Summarize the role of a project manager.
- Detail the responsibilities of the sponsoring group.
- Explain what the completion of the post-transition activities provides for a program.