Be a change agent in your organization with process improvement. Learn how to build brand-new business processes, improve existing ones, and get stakeholder buy-in for solutions.
- Organizations are made up of hundreds of interconnected business processes. Imagine if you could build new business processes for your company or what if you had the skills to improve their present business processes? This is the type of superpower companies are dying to have in their employees. Good business processes give organizations the power to satisfy both customers and employees. Good business processes can drive reliable and consistent results and good business processes give you the power to grow.
I'm going to help you discover the difference between good and bad business processes and help you explore the systems of investigation, research, analysis, and sharing. You'll also get some tips on being a good change agent and then you'll be ready to acquire the skills to improve business processes within your company. Hi, my name is Eddie Davila. Join me in acquiring the power to help your company improve and grow.
- Recognize examples of assumptions in bad business processes.
- Recall which mindset leads companies to keeping business processes that worked previously but will not work in the future.
- Identify two key characteristics of a new business process.
- Determine if a block in a block diagram is out of place.
- Explain the advantage of using a flowchart when introducing an improved process to stakeholders.
- Summarize the importance of gap analysis.
- List the order in which you should present information when showing your new business process to stakeholders.
- Name two items you must provide to a client when a plan is ready to be approved.