In this video, Phil Gold sets the stage for the course and describes the four key points of a remote manager's responsibilities. Learn the key responsibilities of a manager of a remote team including building trust, removing roadblocks, nurturing team connections, and managing workload and deliverables.
- I'm going to start with the good news. Study after study show that on the whole, remote workers are significantly more productive than their office-bound colleagues, and significantly more satisfied with their jobs as well. Don't just take my word for this. You can find a multitude of articles and studies backing this up. For instance, Stanford University did a two-year study that reached the same conclusion, and you can read about it on Inc. Magazine. Now, there are some caveats. First of all, not every job can be done remotely. Some work requires a physical presence. Sorry, but that's the reality. Manufacturing, distribution, and a lot of other jobs pretty much necessitate somebody being on-site. And some people don't flourish working remotely. Maybe they're distracted by their environment. Maybe they're not disciplined enough to effectively manage their time and efforts, or maybe they just really need the human interaction that comes from working alongside other people. However, for the right person in the right job, the benefits of working remotely are undeniable. So, what's the best way to manage those remote workers effectively? Now my take on this is that there are four main responsibilities that the remote manager has, building trust, removing roadblocks, nurturing team connections, and managing workload and deliverables. I'm going to explore each of these points in turn, and I'm going to try and provide you with some things that you can put into practice that will help you right away. At the end of the course, my hope is that you'll have real-world tools that you can use to help you manage your virtual team, and help them to continue as satisfied and productive workers.
- Providing consistency and structure in a remote team
- Managing mixed remote and onsite teams
- Fostering equality and transparency
- Creating opportunities for in-person interactions
- Maintaining regular contact with remote team members
- Managing workloads and deliverables