From the course: Skip-Level Meetings
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Preparing for future meetings
- Congratulations. You wrapped up a constructive skip level meeting, but the process is not yet complete. Now, you've got to close the loop. That refers to what you do after the meeting to ensure that something useful happens. First, send a note. Now, this might take many forms. Words on a sticky note, an email, or if the group is small, you can just stop by in-person. This is your chance to say thanks. Show them that you heard them by noting a couple takeaways that were discussed and to set an expectation that they will hear from you regarding progress on this topic. Next is your choice about what action to take. Once in a while, it might be a huge decision with impact and visibility, such as a major policy change. To be honest, you can't do that very often, but you can make a smaller decision that is genuine and well-intentioned. For example, you can decide to tell HR that the policy books are too bloated and…
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