You need to properly bring this type of meeting to an end, and in doing so, lay the groundwork for future meetings. In this video, learn how to use words and actions to show the team you heard them and how to create the context for more employees to initiate future skip level meetings.
- Congratulations. … You wrapped up a constructive skip level meeting, … but the process is not yet complete. … Now, you've got to close the loop. … That refers to what you do after the meeting … to ensure that something useful happens. … First, send a note. … Now, this might take many forms. … Words on a sticky note, an email, … or if the group is small, you can just stop by in-person. … This is your chance to say thanks. … Show them that you heard them … by noting a couple takeaways that were discussed … and to set an expectation that they will hear from you … regarding progress on this topic. … Next is your choice about what action to take. … Once in a while, … it might be a huge decision with impact and visibility, … such as a major policy change. … To be honest, you can't do that very often, … but you can make a smaller decision … that is genuine and well-intentioned. … For example, you can decide to tell HR … that the policy books are too bloated … and you want a list of outdated or unnecessary policies, …
Released
10/31/2019- Preparing for a skip-level meeting
- Meeting types and sizes
- Preparing the person who will be skipped
- The role of the junior employees
- Conducting a skip-level meeting
- Facilitating progress
- Soliciting feedback
- Identifying behaviors to avoid
- Preparing for future meetings
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Video: Preparing for future meetings