From the course: How to Proactively Manage Conflict as an Employee
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Practice managing conflict
From the course: How to Proactively Manage Conflict as an Employee
Practice managing conflict
- I'd like to send you off into the real world where conflict happens outside of work all the time. And the best tool you can use is the pre-mortem. Do you have the same arguments over and over again with friends and family members? Are you about to start a big home project but wonder how it might fall apart? Do you want to look for a new job but worry that it will lead to getting another terrible, conflict-ridden job that takes its toll on your personal life? Ask yourself, "How will I fail?" then fix those glitches. When I hop on Skype to talk to my family, I've learned from my pre-mortem that it's essential to avoid hot button topics. The less we talk about politics, the better the conversation. And I want to adopt a dog, but I did a pre-mortem and realized that my husband really isn't into it, so for now we just have our cats. And before I take on a new client, I ask myself, "How will this relationship fail?"…
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